TagPro Refund Policy

Effective Date: 20/02/2026Last Updated: 20/02/2026Service Provider: TagPro (Powered by Tag Pro)

TagPro is a subscription-based SaaS platform providing monitoring and verification services. Due to the nature of digital services, all purchases are considered final once the account is activated and service access is granted.

1. No Refund Policy

All subscription payments, detection credit purchases, and plan upgrades are non-refundable once the service is activated.

2. Exceptions

A refund may only be considered if:

  • The service was not delivered due to a verified TagPro system failure, and
  • The user did not receive access to the paid features.
3. Refund Request Process

To request a refund, the user must submit an official support ticket through the TagPro support portal including:

  • Account email
  • Invoice number
  • Payment date
  • Description of the issue
4. Chargebacks

Unauthorized chargebacks may result in account suspension until the payment issue is resolved.

5. Plan Cancellation

Users may cancel their subscription at any time. Cancellation stops future billing but does not refund previous charges.